Please click on individual policies listed below to view the details.
Complaints against the Commission
Complaints against the Commission
Complaints against the Commission are considered only when made in writing and when the complainant is clearly identified. To be considered, a complaint must address concerns relative to the application of the Commission’s Standards, criteria, or procedures. The written complaint must plainly define the nature of the concern and substantial evidence must be included to support the allegations being made. No action will be taken on a complaint where the matters are under judicial consideration.
The Commission Director responds to all complaints within 30 days of their receipt. The Director reports on complaints received and their disposition at each regularly scheduled Commission meeting. Should a complaint require Commission consideration and action, all documentation will be provided and the complainant will be notified of the timing of the Commission’s review. In such cases the complainant will be informed of the Commission’s disposition in the matter within 14 days of any action taken. Complaints against the Commission Director will be immediately forwarded to the Commission Chair, who will process the complaint in a manner similar to the processing of a complaint against the Commission.
Complaints against member institutions
Probationary status indicates that a school has failed to align with one or more of the Standards for Accreditation to the extent that if identified concerns are not resolved in a timely manner the school is in danger of losing its accreditation. Schools on probation remain accredited by NEASC while working to resolve the problems identified by the Commission. For more details, please refer to the specific Committee policies.
Release of Information by NEASC
Release of Information by Members
Release of Information by Member Institutions Regarding their Accreditation Following Committee Action
At the conclusion of the evaluation process, institutions are encouraged to make information about their accreditation status publicly available, including the findings of evaluation reports and any obligations or requirements established by Commission action, as well as any plans to address stated concerns. While the Commission does not release copies of schools self-assessments, other institutional reports, evaluation reports, or notification letters, it believes it to be good practice for institutions to make these materials available after notification of action on their status. Because of the potential to be misleading, institutions are asked not to publish or otherwise disseminate only selected excerpts from these materials. While the Commission does not initiate public release of information on actions of warning, show cause, or deferral, if such information is released by the institution in question, the Committee will respond to related inquiries.
If an institution releases or otherwise disseminates information that misrepresents or distorts its accreditation status, the institution will be notified and asked to take corrective action. Should it fail to do so, the New England Association of Schools and Colleges, acting through its Chief Executive Officer, will release a public statement in such form and content as it deems desirable providing correct information.